User Guide

Platform & Network Intelligence Solution - User Guide

The EFPF Business and Network Intelligence (B&NI) Service is one of the tools within the platforms Business and Network Intelligence toolkit. The B&NI Service captures, analyses and visualises the user interactions within the EFPF platform to provide the users with actionable intelligence on the interesting and in-demand features.

The B&NI solution is offered as a Cloud-based service in the EFPF platform. The service is accessible through a web-based dashboard that is integrated within the EFPF Portal.

Contents:

1. Accessing the B&NI Service

1.1. Through the Dashboard

1.2. Accessing the B&NI Service through the Side Bar

2. Intelligence Visualisations

3. Filtering

4. Support

1. Accessing the B&NI Service

1.1. Through the Dashboard

The EFPF Portal can be accessed by registered users or an account can be created at: https://efpf-portal.ascora.eu/

Once logged into the EFPF Portal, the user can explore the Business Intelligence solutions available through the Dashboard- as shown in the following screenshot:

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1.2. Accessing the B&NI Service through the side bar

The user can also access the B&NI Solution by selecting the “Platform Trends” tool in the side navigation pane as shown below:

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Once selected the user will arrive at the interface of the B&NI service – as shown in the following screenshot:

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2. Intelligence Visualisations

B&NI service collects the user traffic flow and platform usage data. This data is analysed and presented as series of visualisations within the dashboard. At present, there are 9 visualisations available in the dashboard, which have been labelled and further discussed below.

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1. Login Event Locations

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This is map visualisation which displays approximate locations of users who have logged into the EFPF platform.

2. Total Search Events

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This is a metric visualisation that displays the total number of search events that have taken place within the EFPF platform.

3. Total Product Searches

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This is a metric visualisation which displays the total number of Product searches that have taken place within the EFPF platform.

4. Total Company Searches

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This is a metric visualisation that displays the total number of Company Searches that have taken place within the EFPF platform.

5. Search Events by Type of Search

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This is a pie chart visualisation which displays the division of total search events between the two types of searches available to the platforms users, product search and company searches.

6. Product Search – Top 10 Queries

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This is a data table visualisation which displays the top 10 queried terms and the number of times the query has been executed when platform users have used the product search feature.

7. Company Search – Top 10 Queries

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This is a data table visualisation which displays the top 10 queried terms and the number of times the query has been executed when platform users have used the company search feature.

8. Search Event Timeline by Queried Platform

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This is a histogram visualisation which displays a timeline of the frequency of search events that have taken place within the lifetime of the EFPF platform. This timeline is then aggregated to display this value for each of the base platforms of the EFPF platform.

9. Total Search Events by Queried Platform

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This is a bar chart visualisation which displays the total number searches that have taken place within the EFPF platform for each of the base platforms available.

3. Filtering

Within the Platform Trends Dashboard is also the ability for users to filter results displayed depending on their need, through the selection of data displayed.

For example, a user may wish to filter results so that there is a focus on search events that have taken place against the NIMBLE platform. This filter can be applied by selecting the NIMBLE data bar in the Total Search Events by Queried Platform bar chart, as shown below

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Once selected, the filter will be applied, and the data displayed will have updated to reflect the filter as shown below. Verification the filter has been applied can also be seen in the top left of the dashboard with the display of the filter details.

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The applied filter can then be removed by selecting the X on the filter detailed in the top left of the dashboard as shown below.

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4. Support

If assistance is required using the B&NI service, or if you have suggestions for additional visualisations that will provide a benefit as an EFPF platform user, please contact ross.campbell@informationcatalyst.com with details of your request.

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